At ScaleHubb, we strive to deliver the highest quality services to our clients. Please read our Refund and Cancellation Policy carefully before making any purchase.
1. Cancellation Policy
Service-Based Projects: Cancellations are allowed within 24 hours of placing the order. If the work has already begun or deliverables have been shared, cancellation requests will not be accepted.
Subscription Services: Users may cancel their subscription at any time. The cancellation will be effective at the end of the current billing cycle.
Workshops & Webinars: Cancellations must be requested at least 48 hours before the event. No cancellations will be accepted once the session link or material has been shared.
2. Refund Policy
We offer refunds only in the following scenarios:
Duplicate Payment: If you were charged twice for the same service, we will refund the duplicate amount after verification.
Non-Delivery of Service: If we are unable to deliver the service as committed, a full or partial refund may be processed, depending on the situation.
Technical Issues: If a technical glitch prevents access to paid content or service for more than 48 hours, and we are unable to resolve the issue, a refund will be considered.
Non-Refundable Situations:
Services already delivered or partially delivered
Client’s non-cooperation or failure to provide necessary inputs
Change of mind after the purchase
Promotional or discounted offers
3. Refund Process To request a refund, please write to us at [scalehubb@gmail.com] (mailto: scalehubb@gmail.com) with your order ID and reason for the refund.
Approved refunds will be processed to the original payment method within 7–10 business days.
4. Contact Us
For any questions or concerns regarding this policy, you can contact us at:scalehubb@gmail.com